Technology: The buy side’s new best friend

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Who could live without their smartphone these days? This kind of functionality-rich technology has become so ubiquitous it’s almost impossible to imagine surviving without it. For today’s investment managers, the connectivity and efficiency that a modern technology infrastructure provides is even more mission critical. Why? Because it is the answer to the three great challenges all firms face: regulatory compliance, cost control and service differentiation.

Regulatory compliance

OTC derivatives reform, the latest Ucits, Mifid II, Solvency II, suitability, AIFMD, Fatca, accounting standards changes … the potent cocktail of national, regional and international regulatory initiatives is set to give the investment management industry a major headache for years to come. Worse, it is impossible to predict what new rules or amendments will emerge as regimes evolve.

Having the ability to meet each regulatory requirement, with the minimum of cost and risk, demands a future-proof compliance strategy. And at the heart of that capability is a robust data management infrastructure.

We are already seeing many asset managers starting to gather and store as much data as possible on each client’s profile, objectives and behaviour to meet their suitability obligations and guard against future complaints. But it is not just quantity of data that matters. Rather, the focus must be on an automated, well-structured process that allows you to aggregate and store the right data, and then efficiently manipulate, enrich and report on it.

Cost control

According to PwC’s latest Annual Global CEO Survey* , 46% of the 155 asset management CEOs who participated said they aim to cut costs in 2015. The report noted that while other financial services sectors have tended to make more use of technology, asset management CEOs are progressively turning to technology to tackle their cost pressures. For instance, 88% of CEOs report their main use for digital technology is to improve operational efficiency.

The problem facing many firms though is their patchwork of legacy technology systems, especially in the middle and back office. Such systems – which tend to have no development roadmap – frequently lack compatibility with other parts of the infrastructure, are ever more costly to maintain and difficult to update. As a result, firms are struggling with inefficient, often manually-intensive processes and workarounds, significant operational risk and high costs.

Furthermore, legacy systems may lack the functionality and flexibility to support firms’ business goals, be that delivering enhanced client service capabilities or exploiting new opportunities, such as entering different product, asset or market segments. Unless these activities are sufficiently automated and scalable, the overhead involved will likely render them uneconomic.

In response, more and more industry participants are turning to standard, third-party applications. Whereas legacy systems’ R&D budgets typically are absorbed in maintenance, buying a professional, standard platform offers the benefits of shared R&D. This investment can then go towards not only maintaining the system, but developing real innovations. For users, this translates into improved functionality, greater business flexibility, reduced operational risk and enhanced profitability.

* 18th Annual Global CEO Survey, PricewaterhouseCoopers,


Jonathan Boyd
Editorial Director of Open Door Media Publishing Ltd, and Editor of InvestmentEurope. Jonathan has over two decades of media experience in Japan, Australia, Canada and the UK. Over the past 17 years he has been based in London writing about funds and investments. From editing the newsletter of the Swedish Chamber of Commerce in Japan in the 1990s he now focuses on Nordic markets for InvestmentEurope. Jonathan was awarded Editor of the Year at the Professional Publishers Association (PPA) Independent Publisher Awards 2017. Shortlisted for the same in 2016, he was also shortlisted in 2017 and 2015 for the broader PPA Awards category Editor of the Year (Business Media).

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