Corporate Insight names winners of its 2011 Monitor Awards

Bank or America, Chase and Fidelity are among the winners of the latest Monitor Awards from Corporate Insight, the US firm that rates users’ online experiences with financial firms.

The awards categories include Gold, Silver and Bronze awards in the areas of annuities, banking, brokerage, credit cards and mutual funds. The awards are calculated using Corporate Insight’s proprietary grading criteria.

Gold awards are presented for website features that offer users an exceptionally valuable and comprehensive service in a user-friendly, well-designed interface, the company said.

Gold AwardsWinner
Advisor Monitor AwardsLord Abbett   
Annuity Monitor AwardsThe Hartford
Bank Monitor AwardsBank of America
Credit Card Monitor AwardsDiscover 
e-Monitor Awards (Online Brokerage)Fidelity
Charles Schwab
Mutual Fund Monitor AwardsFidelity


Corporate Insight noted that the past year was one of rebuilding for asset management firms. Websites were upgraded, and new tools and calculators launched to keep clients invested.

Mutual fund firms released 25 advisor-targeted tools and eight retail investor-focused tools that addressed a wide range of issues, including college savings, portfolio building and fund performance, it said.


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